FWI DIREKT
+43 50551-11
office@fwi.at
Microsoft Dynamics CRM OnPremise
As a full service provider, we can meet all of your CRM needs: CRM software, hardware, training and support. FWI offers you the option of a single point of contact for your complete CRM system. Not only for everyday operations, but also for all further developments.
IntuITion – perfect integration into MS Outlook
Microsoft Dynamics CRM is easy and intuitive to use thanks to its familiar user interface. Tasks can be completed with just a few clicks, allowing you to work more productively and achieve more satisfying results.
Methods
We will be on hand to help during the implementation of your CRM strategy, with the aim of securing tangible competitive advantages through perfect customer relationship management, including the initial concept, the analysis and optimization of objectives, the implementation and rollout as well as the ongoing development of your CRM system.
InITial...
First, we analyze your day-to-day operations: How are your business processes structured and focused on your customers and objectives? Are these processes also put into practice and adhered to? Are you making best use of your potential for effective customer management? We deliver information transparency with regards to your customers and your relationships with them. This then serves as the basis for the introduction of Microsoft Dynamics AX and ensures a high degree of user acceptance. In the next step, we make it possible to rollout the CRM system efficiently and cost effectively. All of the above steps are of course tailored to meet your specific requirements.
... UnlimITed
Then it`s over to you to: Let your work flow! Inject life into customer relations and let your CRM system work for you. Our support team is on hand to enable you to grow your business faster.
Your benefits
The advantages for you are obvious:
Microsoft Dynamics CRM is
- easy to use
- rapidly installed
- flexible
- usable remotely
- economic to maintain
Multifunctionality
The integrated workflow and diverse functions ideally support your sales activities:
- Autocomplete function: frequently used inputs are autocompleted, and don`t have to be re-entered every time.
- The search function makes it easy to find existing entries.
- Bulk processing functions for campaigns: activities can be performed and completed as bundled tasks.
- Mail merge function with templates open to all users.
- Direct access to user rights for all functions.
- Simple setting up and use of reports by every end user.
- Direct access to workflows and their simple use by every end user.
- Extended display options for data needed on a daily basis.
- Multi-country installations based on several languages and currencies.
