Microsoft Dynamics CRM Online is a web-based customer management system with wide-ranging CRM functions which Microsoft offers as a cloud-based service.

Microsoft Dynamics CRM Online allows you to manage customer data, capture marketing activities and to plan and process service-based tasks. This relies on computing power, storage space and even software sourced from the Internet. Security, flexibility, mobility and calculable costs are essential aspects of Microsoft Dynamics CRM.

You profit from immediate access anywhere in the world, an attractive pricing model and a financially secured service level agreement.  

Microsoft Dynamics CRM Online

• enables productive work as a result of its familiar and comprehensive application environment.
• offers real-time analyses and optimized business processes which are the keys to well founded business decisions and higher operational efficiency.
• establishes connections between people, processes and systems with which enterprises can add value to their business relationships.

Microsoft Dynamics CRM Online can be seamlessly and simply integrated into existing, complementary Microsoft online services such as Exchange Online, SharePoint Online, Office Communicator Online and Office Live Meeting, for example.

The advantages for you are obvious:

• Simple and uncomplicated to use in a familiar working environment
• Can be integrated directly into Outlook
• Easy to learn as a result of uniform user guide for all Microsoft applications ensuring high user acceptance
• Intelligent processing of data
• Generates numerous standard reports
• Individually modifiable dashboards and masks – without programming
• Development options for bespoke CRM Online solutions on the basis of .NET Framework 4