FWI DIREKT
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Microsoft Dynamics CRM 2011
Competitive advantages through perfect customer relationship management
Customer Relationship Management
The quality of customer relationships is a key commercial success factor. Microsoft Dynamics CRM is the top tool for maintaining and developing customer relations. It supports you in the efficient acquisition of new customers and helps you establish long-term and profitable customer relationships. Take advantage of the possibilities offered by CRM and get the most out of your marketing effort! Design your sales, distribution and service activities more efficiently with an end-to-end solution which can be installed rapidly, modified easily, used remotely and which is easy to maintain.
Options
Microsoft Dynamics CRM is available in these options:
- Microsoft Dynamics CRM OnPremise
- Microsoft Dynamics CRM Online (cloud-based service)
- FWI-hosted Microsoft Dynamics CRM
You have the option. That means that you can select exactly the payment and access methods which best meet the needs of your company.
Add-on: proRM
proRM – the CRM Tool for Project and Resource Management
This high-performance add-on for Microsoft Dynamics CRM
- offers a wide range of project management tools which support you from planning through to the invoicing phase,
- combines fast and simple activity input with strict management of project-relevant data,
- links activity input with cost and revenue accounting to enable the end-to-end documentation of work performed by internal and external personnel, partners and customers,
- ensures the optimal planning and control of project-related services.
In addition to classic project management tools, proRM also offers resource management including skill management and availability checks. This ensures you always have an overview of the status, costs and outputs of your projects. For more information, please visit www.proRM.net.
FWI is Microsoft Dynamics CRM Partner of the Year!
Success Story
Customer
TU Career Center GmbHThe Career Center at the Vienna University of Technology (TU) relies on FWI and Microsoft Dynamics CRM to manage and maintain a clear overview of constantly rising volumes of personal and company data .
more information