FWI RETAIL is the ideal industry solution for the retail sector.

Retailers are subject to constant competition and always under pressure. On the one hand, there are the constantly rising expectations of the consumers in terms of availability, convenience, product quality, value for money and environmental compatibility, and, on the other, the ongoing consolidation within the industry. In addition, multi-channel retailing is also creating new potential but also demanding even more flexibility.

In order to remain competitive, retailers need to generate competitive advantages:

• Continuously improving customer service: greater customer intimacy despite cost savings
• Optimizing the product range and reducing capital tied up in inventory
• Cutting costs by means of an optimized supply chain

FWI RETAIL makes it possible for you to effectively manage all of the factors which influence a successful business and to continually optimize all of your business processes by means of efficient and flexible workflows.

FWI RETAIL has been specially designed to meet the needs of the retail sector. As an end-to-end solution, it supports you in all areas, from POS to central management. It covers all of your ERP requirements and the entire value-added chain, from head office via the distribution centers to the POS in the outlets. 

FWI RETAIL standardizes your business processes across all sites and outlets, ensures greater transparency and also supports e-commerce and online payment services. This solution also can also be easily modified to meet your specific requirements while at the same time providing the scalability for you to continue growing. 

FWI RETAIL provides you with an overview of all your business data and allows you to increase profitability and secure competitive advantages.

The advantages for you are obvious:  

• Centralized, end-to-end solution
• Helps your employees provide better customer service
• Simple integration of additional outlets and expansion into new sales channels
• Greater productivity
• Cuts training costs
• Rapid return on investment

Industry-specific functions:

• Flexible parameterization of business types and categories:
  • Outlet master data
  • Multi-level article hierarchy
  • Diverse additional article-specific information
  • Variations for size, color and style
• Comprehensive price and promotion management, dynamic article set formation (mix and match)
• Management of customer loyalty schemes: bonus points / customer cards
• Dynamic article stocking rules and in-store distribution of goods by outlet type
• Flexible design of POS interface, receipts and functions
• Role-based functional design
• Flexible integration of the classic POS hardware components
• Security standards of the payment card industry (PCI)