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FWI MACHINERY & RENT

ERP industry solution for machinery sales, rental and service

Definition

FWI MACHINERY & RENT ist the ideal ERP industry solution for companies in the following target sectors:

  • Sales of industrial, agricultural and construction machinery, motors and spare parts
  • Manufacture / installation of machinery with maintenance services
  • Providers of completion, repair and maintenance services
  • Machinery rental services
  • Machinery / workshop services
  • Mobile service management 

The challenges of this sector

The machinery sales, rental and service sector involves combining the best possible availability of machinery and spare parts with the optimization of customer service and repairs. Internal and third-party services often need to be coordinated in order to ensure that customers have access to the required, fully functional machinery.

Service as the key to success

Services such as installation, maintenance and repairs are often complex and difficult to coordinate. FWI MACHINERY & RENT is a user-friendly industry solution for the machinery sales, rental and service sector which provides you with an overview, at any point in time, allowing you to easily plan and control purchasing, inventory, resources, appointments and tasks.

FWI MACHINERY & RENT is an integrated ERP solution based on Microsoft Dynamics AX and tailored to your industry’s specific requirements. This solution is scalable to take into account your company’s size and type, and can also be used in an international context. It perfectly reflects all industry-typical functions: from machinery master data to order management, from setting up articles (manufacturer’s catalog) to order picking and delivery management, from cost to service management, from cost planning to controlling, etc.

Your benefits

The advantages for you are obvious:

  • Reflects the entire lifecycle of machinery
  • Optimal supporting processes from configuration to scrapping
  • Management of all machinery-specific data
  • Automated procurement and billing processes with manufacturers
  • Optimal spare part management with integrated manufacturer’s catalog
  • Optimization of maintenance and repair services
  • Service and contract management
  • Optimal planning and control of service personnel (internal and external)
  • Efficient utilization and management of rental machinery    

Multifunctionality

Industry-specific functions:

  • Machinery-specific master data
  • Machine history (configuration, reconfiguration, add-ons, de-installations, change of owner, servicing, guarantee, etc.)
  • Separate machine number and serial number
  • Pre and post-calculation of machinery, allocation of costs and support activities
  • Interfaces to various manufacturers (orders, invoices, etc.)
  • Spare part management via electronic product catalog
  • Multi-level article replacement (single or multi-level replacement)
  • Disposal costs and replacement of items
  • Multiple order management (single or stock orders) with different conditions
  • Different payment agreements for each profit center (sales, spare parts and service)
  • Servicing management for machinery and equipment
  • Service contracts with special conditions for servicing and spare parts
  • Parameterizable billing methods for service and article positions (internal, under guarantee, free-of-charge)
  • Resource management, activity and time-based records per employee
  • Separable mobile service solution (online and offline)
  • Management and planning of rental jobs
  • Clear overview of availability within the entire pool of rental equipment (Dispoboard)
  • Various depreciation rules for machinery (new, used, demo) and spare parts
  • Controlling
  • Business Intelligence with OLAP cubes
  • Etc. 

FWI is Microsoft Dynamics AX Partner of the Year!